Our Privacy Policy

What is this privacy policy for?

This Privacy Policy describes how your personal information is collected and used when you visit, make an enquiry or purchase from paulcoghlin.com

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information from which you can be identified when using this website, it will only be used in accordance with this privacy statement and with the requirements laid down in UK law, including the new General Data Protection Regulation (GDPR) 2018.

We reserve the right to make changes to this policy from time to time, so please check back to ensure you are happy with any changes we make.

What personal information do we collect?

When you visit paulcoghlin.com, the website automatically collects certain information about your device (ie PC, tablet, smartphone) using cookies, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse paulcoghlin.com, the website collects information about the individual web pages that you view on the site; what websites or search terms referred you to our site; and information about how you interact with the site. We refer to this automatically-collected information as “Device Information.”

We may also ask for your name and contact information including your email address, postal address and telephone number, if you choose to purchase one of our photographic prints.

How do we collect this information?

We use the following technologies:

Cookies - these are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, please see our Cookie Policy.

Additionally when you make a purchase, we collect certain information from you (depending on your payment method), including your name, billing address, shipping address, email address, and phone number. Payment for any of our prints is via a credit or debit card using Paypal (you do not need an account with Paypal in order to use this service) or via BACS transfer.

How do we use your personal information?

We use the information that we collect to fulfil any orders if you are purchasing one of our photographic prints.

Additionally, we may use this information to:

Communicate with you and, with your agreement, provide you with information relating to our photographic prints and any new work that is created in the future.

We use the Device Information that we collect to improve and optimize our website, for example by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing campaigns.

We use Google Analytics to help us understand how our customers use our website, which in turn helps us to improve and optimize our site, for example by generating analytics about how our customers browse and interact with the site, and to assess the success of any marketing campaigns we run.

You can read more about how Google uses your personal information here: google.com/intl/en/policies/privacy/ and you can also opt-out of Google Analytics if you would like to here: tools.google.com/dlpage/gaoptout.

What do we do with it?

All the personal data we collect via email, our contact form, newsletter sign-up and via personal interaction with our clients, is processed by us and retained on our in-house data storage devices. Our website is built using Squarespace and details submitted via our site, may be stored on Squarespace servers. Data is stored in multiple Tier III data centers across the United States. Images and other static assets are served via multiple geographically distributed content delivery networks (CDNs). This system ensures that the data in each page view is served from the data center closest to the visitor’s location.

How long do we keep it?

As we are based in England, we are required by UK tax law to keep your basic information (assuming a financial transaction has taken place) for a period of no less than six years. After this time, your information will be destroyed.

If you have agreed that we may keep your details for marketing purposes, we will do so unless and until you notify us that you no longer wish to receive such information. Please email us to update your preferences.

Do we ever share your information with a third party?

Your details are not passed on to any third parties unless we are required by law to do so.

Your rights - controlling your personal information

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Data retention

When you place an order through paulcoghlin.com for our photographic prints, we will maintain your information for our records for the minimum time that is necessary. For some purposes such as our business accounting obligations, this length of time will be determined by legislation.

Newsletter

If you sign up to receive our newsletter, we will only use your contact details for this purpose. We will not share this information with a third party. You may unsubscribe at any time, by emailing us with your request.

Links to other websites

Our website may contain links to other websites of interest. However, once you use these links to leave our site, you should note that we do not have any control over those other websites. We cannot therefore be responsible for the protection and privacy of any information which you provide whilst visiting such sites, as they are not governed by this privacy statement.

Social Media

We use social media as a way of communicating and engaging with our clients and interested parties. We use external social media platforms (Instagram, Facebook, Pinterest and Twitter) and as such, the terms and conditions of those providers apply when using their platforms.

We will never ask for personal information from our users via these public platforms and would advise users wishing to contact us, to do so either via the social media (private) direct messaging service, or (preferably) directly with us.

We use social sharing buttons on our website which help users share information contained in our website with their followers on social media. Users should note that they do this at their own discretion and should be aware of the respective social media platform's own privacy policy.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail.

Last updated: 21st November 2018